![]() ![]() The company has a detailed privacy policy that states it won’t share or sell your information to third parties for commercial purposes, but it may be shared to verify your accounts and payments. Connect with Vola Finance to ensure your information will be safe when you use its app. Vola Finance doesn’t directly state how it keeps your bank account information secure. High interest rate that can equal fees of $15 to $25 per $100 borrowed Online application, typically requires Social Security number and bank account numbers Typically up to $500, and most states allow only one at a timeĭownload the app and connect your bank account info Vola Finance offers small interest-free loans with a membership - which may make it less expensive than borrowing multiple payday loans. Vola Finance isn’t accredited with the Better Business Bureau (BBB) and earns a D- business rating for how it’s handled nine customer complaints over the past three years. While far less in number, positive reviews from customers mention how easy it is to borrow an advance and manage their expenses with the app. Customers also report issues with customer service, saying it took days or even weeks to get a response. Reviewers complain about problems with the app’s interface including issues setting up direct deposit from their banks, checking their memberships and logging into their accounts. ![]() The Vola Finance app appears to get high marks from customers on Google Play and the App Store, but most of the recent reviews are negative. Vola Finance reviews and complaints BBB accreditedĤ.5 out of 5 stars, based on 7,700 customer reviewsĤ.7 out of 5 stars, based on 1,628 customer reviews Shows some activity most days of the week.Vola Finance supports over 6,000 banks and credit unions, but your bank account must meet a few requirements to qualify for an advance. Fund are available as soon as one business day.Eligible members can withdraw up to $300.Once you repay your advance, there is a cool-off period of five days before you can borrow again. And if you’re running low on funds, you can request an extension of up to 10 days. ![]() Vola deducts repayments automatically from your bank account, but you can make a payment earlier without penalties. But unlike other cash advance providers, very little information is available about the app on its website - leaving the user to guess how much it costs to use, what the bank requirements are and how much they can borrow. Its Smart Alert feature alerts you when your bank balance is low so you can avoid overdraft fees. Vola is similar to other cash advance apps like Brigit and MoneyLion, offering loans up to $300, a credit builder program and tools for monitoring your bank balance. Multiple reported problems with the app.Average bank account balance of $150+ required.Must sign in to bank account to view membership tiers and costs.All international money transfer services. ![]()
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